Airkit Terms

Studio

Experience builder driving the next generation of Customer Experience.

First-Class Integration

Airkit built integrations with key systems.

Connections

Bridges Airkit to other systems utilizing HTTP connections, data transformations, or custom built integrations.

Events

User driven or system driven points in time where actions can be performed.

Actions

Interactions that are performed that initiate connections, data alterations, metrics, and more. These live on events.

Canvas

The Airkit Web UI that a customer sees. You design the customer canvas inside App Builder. Canvas can contain multiple Cards.

Card

Specific Card element on a Canvas.

Card View

Specific State of the card. You’re able to transition between card states within a card.

AirScript

Airkit’s CX Expression Language.

Console

Where you manage your app and get further insights into how your app is performing. 

Web Hook

An API URL that you can invoke with data. Typically used when needed within asynchronous workflows.