The Calendar Search Data Operation The Calendar Search Data Operation

The Calendar Search Data Operation

Ismaen Aboubakare Ismaen Aboubakare

Overview

The Calendar Search data operation is used to look up calendar appointments to find an available time slot in a calendar created in Airkit's Calendar Builder. It can be used to identify the next available time slot for a calendar. 

Use Cases

  • Return the next available time slot of a specific calendar and automatically assign the time slot to a user.
  • Check to see if user is currently within business operating hours using the "Skip" restriction, and display a scheduler or allow user to call directly into the contact center.
  • Return the most recently available time slot of a calendar using the "Run in Previous Window" restriction.

Data Operation Properties

Calendar

This is the base calendar that the data operation performs a search on. The Calendar is a dropdown of available calendars to your app.

Restriction

  • None
    • Returns an available time slot if the Time is within the bounding time boxes of the calendar and within the Search Window. If the Time is outside of the bounding time boxes of the calendar, then returns null.
  • Run in next window
    • Returns the next available time slot from the given Time and in the specified Search Window
  • Skip
    • Returns an available time slot if the Time is within the bounding time boxes of the calendar and within the Search Window. If the Time is outside of the bounding time boxes of the calendar, then returns null.
  • Run in previous window
    • Returns the most recent available time slot in the past from the given Time and in the specified Search Window

Time

The DateTime in which the calendar search data operations starts from. This is required in order to use the calendar search data operation.

Search Window

The amount of time into the future and into the past to search for that the next available appointment time slot. Search Window expects an integer in milliseconds. 

Results

If an available time slot is found, the data operation returns the start DateTime, end DateTime and booking information. If no available time slot is found (using the Skip or None restriction), the data operation returns null.  

Further Reading

For more information on calendar based scheduling and using the calendar search data operation, read Calendar Based Scheduling. 

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