Send Email

The Send Email Action is used to send Email Notifications that have been defined in Notifications Builder.

What email address are the Email Notifications sent to?

Email Notifications are sent to the Actor, which means they are sent to the address saved as at the time the Actor was last initialized. The Actor must be initialized with a valid email address in order for the Send Email Notification Action to function as intended.

For a deeper dive into conceptualizing Actors, see Actors. For a step-by-step walkthrough of how to initialize the Actor, see Conversations with Actors.

What email address are the Email Notifications sent from?

Email Notifications are sent from whatever email address has been associated with the application in the Settings. If multiple emails addresses have been associated with the application, Email Notifications will be sent from the one listed first.

For more on how to associate email addresses with Airkit Apps, see Configuring Domains to Send Emails.


Use Cases

Email Notifications cannot parse replies or incoming emails, but they can still be used to prompt responses from the recipient. This makes them ideal for:

  • Sending links to relevant web pages
  • Reminding users of scheduled appointments
  • Providing users with important information in a format that can be easily saved
  • Thanking users for their participation in surveys



The Email Notification that this Action will send.

Email Notifications must be created in the Notifications Builder before they will be available for selection in the Send Email Notification Action.


In this example, an Email Notification is sent to the user after their attended the appointment to ask for feedback: