Opt Out List

The Opt Out List Data Operation indicates if an end user have have opted out of a particular Conversation.


Enterprise Feature

This Data Operation requires an ENTERPRISE license. If you would like to enable this feature for your Airkit Organization, please contact your Airkit representative or contact [email protected].

Use Cases

  • Check if a user has opted out of receiving message before attempting to send them another message.
  • Analyze trends in what kind of user tends to opt out of receiving messages via certain channels.

Data Operation Properties

Resource ID

Expects a Conversation Hub Channel Resource.

Conversation Hub Channel Resource are configured under Settings > Conversations. These resources must be associated with a Conversation Hub in the Console before they can be configured inside an application.

Run Results

By default, Airkit stores the output of this Data Operation in an auto-created variable called optOutList that can then be passed into subsequent operations. This variable will contain information on users that have opted out of receiving messages via the Resource ID.