This Web Flow template has pre-configured components that capture communication preferences. Users can choose between phone, email and SMS as their preferred channel as well as choosing no preference at all.
Communication Channel Opt-in Web Flow template components
This Web Flow contains a Collect Info Web Page with the following components:
- Label controls displaying the title and the text for each input field.
- A Phone Input control.
- An Email Input control.
- A Dropdown List with channels of communication for users to pick one.
- A Container including a Checkbox control and a Label control for users to check if they want to receive updates.
- A Submit Button control that runs the Contact Info Captured Event.
Variables
This Web Page has four Variables:
- customer_cell_phone
- customer_email
- opt_in
- customer_preferred_channel
Events
The Contact Info Captured Event contains the above mentioned variables. In Journey Builder you can continue the application’s path by adding an action to the Event or adding a node to the Journey following the Event.
Use Cases
- Allow users to select among the channels of communication presented by the app builder.